Privacy policy

Privacy Policy

Introduction

- We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

- use our website

- You contact us through our website or via email

- You engage with us on social media

- You join our mailing list or social media following

Collection of Personal Information

We collect personal information when you fill out our contact form, such as your name, email address, and phone number. We use this information to respond to your inquiry and provide you with information about our services. We will only collect personal information that is necessary for the purposes for which it is processed.

We do not share your personal information with any third parties, unless we are required to do so by law.

Use of Cookies

We use cookies to ensure the basic functionalities of the website and to enhance your user experience. Our cookies only hold the functional data for the site for 1 hour, and do not contain any personal data.

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Lawful Basis for Processing

The lawful basis on which we process your personal data is legitimate interests.

Access to Your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to info@gpwaste.co.uk and we will work with you to remove any of your personal data we may have. We will respond to your request within 30 days.

Data Subject Rights

- You have the right to:

- Access your personal data

- Rectify any errors in your personal data

- Erase your personal data

- Object to the processing of your personal data

- Restrict the processing of your personal data

- Port your personal data to another controller

- To exercise any of these rights, please contact us at info@gpwaste.co.uk. We will respond to your request within 30 days.

- International Transfers

- We do not transfer personal data outside of the European Economic Area (EEA).

Information Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your data. We also regularly review and test our systems to ensure they are secure and free from vulnerabilities that could be exploited by cybercriminals.

We limit access to your personal information to those employees, agents, contractors, and other third parties who have a legitimate need to access it to carry out their job responsibilities. All personnel who have access to your data are required to undergo regular training to ensure they are aware of their responsibilities when handling personal information and are required to adhere to strict confidentiality obligations.

International Data Transfers

We do not transfer your personal information outside of the European Economic Area (EEA) or to any third countries that do not offer an adequate level of data protection, unless necessary for the performance of a contract or with your explicit consent.

Your Data Protection Rights

- You have certain rights regarding your personal information under the GDPR and the UK Data Protection Act 2018. These include:

- The right to be informed about how your personal information is being used

- The right to access the personal information we hold about you

- The right to request the correction of inaccurate personal information we hold about you

- The right to request the erasure of your personal information in certain circumstances

- The right to restrict processing of your personal information in certain circumstances

- The right to data portability, which allows you to obtain and reuse your personal information for your own purposes across different services

- The right to object to processing of your personal information in certain circumstances, including for marketing purposes

- If you wish to exercise any of these rights or have any questions about how we process your personal information, please contact us at info@gpwaste.co.uk.

Complaints

If you believe that we have not handled your personal information in accordance with this privacy policy or applicable data protection laws, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at any time. The ICO is the UK supervisory authority for data protection issues.